Welcome to Concord Concrete Pumps! Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, https://concordpumps.com (“Website”). Please read this policy carefully. If you do not agree with the terms of this policy, please do not access the Website.

Our Commitment To You

At Concord Concrete Pumps, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. We value the trust you place in us and strive to be transparent about our data practices. Our goal is to provide a safe and reliable experience while maintaining your confidence in our brand.

1. Information We Collect

2. How We Use Your Information

• To provide, operate, and maintain our Website.
• To communicate with you and respond to inquiries.
• To improve our Website and tailor your user experience.
• To send promotional materials or updates about our products and services (only if you have opted in).
• To comply with legal obligations and enforce our terms and conditions.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with third parties in the following situations:

• With service providers who perform functions on our behalf, such as website hosting, data analysis, and marketing.
• When required by law, regulation, or legal process.
• To protect the rights, property, or safety of Concord Concrete Pumps, our users, or others.

4. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to enhance your browsing experience. You can control the use of cookies through your browser settings. However, disabling cookies may limit the functionality of the Website.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access, correct, or delete your personal information.
• The right to withdraw consent where processing is based on your consent.
• The right to lodge a complaint with a data protection authority.

To exercise these rights, please contact us at [email protected].

7. Data Deletion Instructions

If you would like us to delete your personal information, please send a request to [email protected]. In your email, please provide:

• Your full name and contact information.
• A description of the data you wish to have deleted.

We will confirm receipt of your request and process the deletion within 30 days, subject to applicable legal and business retention requirements.

8. Data Deletion Callback

Upon completion of your data deletion request, we will notify you via email to confirm that your personal information has been successfully deleted. If additional verification or follow-up is required, we will contact you using the information provided in your request.

9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised policy on the Website. Your continued use of the Website after changes are posted constitutes your acknowledgement and acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Concord Concrete Pumps
Email: [email protected]
Phone: 1-604-468-7867 / 1-888-201-2223
Address: 1608 Broadway Street, Port Coquitlam, BC, Canada, V3C 2M8

Thank you for trusting Concord Concrete Pumps with your information. We value your privacy and are committed to protecting it.